Cookie Policy

Last Updated: 12 February 2026

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow websites to remember your actions and preferences over a period of time, so you don't have to keep re-entering information whenever you return to the site or browse from one page to another.

How We Use Cookies

Service Care Team uses cookies to enhance your browsing experience, understand how you use our website, and improve our services. We use cookies for various purposes, including:

  • Remembering your preferences and settings
  • Maintaining your cookie consent choices
  • Understanding website traffic and user behavior
  • Improving website functionality and performance
  • Providing relevant content and features

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as they are essential for using our website.

Examples:

  • Cookie consent preferences
  • Session management
  • Security features

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve the website's functionality and user experience.

Examples:

  • Page views and visit duration
  • Traffic sources
  • Navigation patterns
  • Device and browser information

You can opt out of analytics cookies through our cookie consent banner.

Marketing Cookies

These cookies track your online activity to help deliver more relevant advertising or to limit how many times you see an advertisement. They may be set by us or by third-party providers whose services we use on our website.

Examples:

  • Advertising delivery and measurement
  • Retargeting campaigns
  • Social media integration

You can opt out of marketing cookies through our cookie consent banner.

Third-Party Cookies

Some cookies on our website are placed by third-party services. We use these services to enhance functionality and analyze website performance. Third-party cookies are subject to the respective privacy policies of these external services.

Third-party services we may use include:

  • Google Analytics for website traffic analysis
  • Social media platforms for content sharing features
  • Advertising networks for marketing campaigns

How Long Cookies Last

Cookies may be either "session" cookies or "persistent" cookies:

  • Session Cookies: These are temporary cookies that expire when you close your browser. They help us track your actions during a single browsing session.
  • Persistent Cookies: These remain on your device for a set period or until you delete them. They help us remember your preferences across multiple visits.

Managing Your Cookie Preferences

When you first visit our website, you'll see a cookie consent banner allowing you to accept, reject, or customize your cookie preferences. You can change your preferences at any time by:

  • Clicking the cookie preferences link in our website footer
  • Adjusting your browser settings to block or delete cookies
  • Using browser privacy modes that limit cookie storage

Browser Controls

Most web browsers allow you to control cookies through their settings. You can set your browser to:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies when you close your browser
  • Notify you when a cookie is being set

Please note that blocking or deleting cookies may affect your ability to use certain features of our website.

Browser-Specific Instructions

For information on managing cookies in specific browsers, visit:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly. Specifically, you may experience:

  • Inability to remember your preferences
  • Need to re-enter information on subsequent visits
  • Limited functionality of certain features
  • Less personalized browsing experience

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universal standard for how websites should respond to DNT signals. We do not currently respond to DNT signals, but we respect your cookie preferences as set through our consent banner.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will post any changes on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us About Cookies

If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:

Service Care Team
3700 Rue Griffith
Montreal, QC, Canada
Email: [email protected]
Phone: +1 514-733-3030

Additional Resources

For more information about cookies and how they work, you can visit: